
Product Research
A successful product is created when idea, design, pricing, and customer needs come together in one coherent concept.
ACTR’s product-focused research helps you make confident, data-driven decisions that reduce development risks, increase market fit, and deliver products your customers are truly waiting for.
Strategic Relevance:
Every product starts with an idea — but an idea only becomes successful if there’s real demand behind it. Testing your concept at an early stage helps avoid unnecessary costs, minimize risks, and shape a product that truly fits market expectations.
Core Insights:
- How well your idea aligns with target customer needs
- What expectations customers have for this product category
- Which aspects are perceived as strengths and which need improvement
- How much market potential your concept has
Business Impact:
ACTR’s analysts will deliver an in-depth, structured evaluation of your product idea — identifying its viability, strengths, differentiation potential, and development directions.
Instead of relying on intuition, you’ll move forward with solid insights and data-backed confidence.
Strategic Relevance:
A customer’s first impression of your product is visual and emotional. Name, packaging, shape, texture — each detail influences perception and purchase intent. Testing these elements before launch significantly increases your product’s chances of standing out.
Core Insights:
- How customers perceive the product name and packaging
- Whether the visual presentation meets customer expectations
- How the name sounds and what emotions it triggers
- What associations the look and feel of the product create
- Which version resonates most with your target audience
Business Impact:
ACTR helps you select the most effective name and fine-tune your product’s packaging and visual identity.
You’ll be able to optimize the key attributes that emotionally connect with your customers and shape a powerful first impression — paving the way for a stronger launch.
Strategic Relevance:
Taste, smell, texture, color — these sensory experiences play a defining role in a product’s success. No matter how attractive the packaging, if a product isn’t enjoyable to consume or use, it simply won’t sell.
Core Insights:
- Customer reactions to taste, smell, appearance, and texture
- Which product version is preferred and why
- How different versions compare against each other
- Which sensory features need improvement
Business Impact:
ACTR’s sensory testing gives you clear guidance to choose the best-performing version — based not on assumptions, but real customer feedback.
You’ll reduce launch risks and feel more confident offering a product that’s been tested from the customer’s point of view.
Strategic Relevance:
Not all features matter equally — and only your customers can tell you which ones truly drive their decisions. A successful product prioritizes what users actually care about, not just what’s technically possible.
Core Insights:
- Which features are critical and must-have
- What feature combinations create the most perceived value
- How preferences vary across customer segments
- Whether product modifications are necessary
Business Impact:
ACTR’s analysts will help you assess your product’s structure through the lens of customer value — identifying which features are essential and which are optional.
You’ll be able to:
- Build the right feature mix that resonates with your audience
- Balance perceived value with development cost
- Refine your offering to better meet expectations and reduce friction
This research ensures your product becomes not just functional — but truly desirable.
Strategic Relevance:
Price isn’t just an economic number — it’s a marketing signal that shapes perception. Even small pricing changes can influence customer decisions, loyalty, and brand trust.
A well-designed pricing strategy maximizes both profitability and consumer confidence.
Core Insights:
- How your audience responds to price changes (price elasticity)
- What pricing range strikes the best balance between volume and profit
- How price is perceived across different customer segments
- What pricing triggers switching, loyalty, or resistance
Business Impact:
ACTR’s pricing research provides a strategic framework built on real data — not assumptions. You’ll be able to:
- Define the most profitable price range for each segment
- Avoid the risks of overpricing or undervaluing your product
- Design a pricing strategy that drives sales, retention, and brand strength
- Use price as a communication tool that reinforces perceived value
This research helps transform pricing from a risk factor into one of your product’s strongest market advantages.
- 3 November 2025
Over the past decades, Customer Experience (CX) has become essential for business survival and growth across all industries and company sizes. It’s particularly important for businesses to understand how customers perceive them — what do they expect? What keeps them loyal, or what drives them away?
